WinPalace is a USA-friendly casino that opened for business in 2009. In the years since going live, WinPalace has clawed its way up the rankings and is now one of the most frequently recommended casinos on the internet. Let's take a close look at WinPalace and see if the reality meets the hype. WinPalace is now Closed. WinPalace Casino Review. WinPalace Casino is one of the most popular online casinos on the net. WinPalace Casino is very proud of the site they have established, promising rapid payouts, excellent software - which of course means great games, and around the clock unbeatable customer service.
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- WinPalace Casino Review Winward Casino Review Yukon Gold Casino Review Zodiac Casino Review. Join Our Newsletter. Online Gambling About Us Contact Site Map Address: BCM BOX 6060 London, WC1 9XX, UK Phone: +44 020 3287 6316 ©2008-2011 OnlineGambling.eu.
- By the end of 2011, WinPalace review showed it was beginning to gain a bad reputation. The same issues began to crop up, including tricky, and sometimes rude, customer service representatives and awful terms and conditions. By the end of 2011, WinPalace had a dozen or more complaints on major websites. One player lost $5000 on a lark and hired a lawyer.
- A number of the top rated casino sites will have a download and an instant play format available so that every player can easily access games and manage their account. The software provider is what will make or break the gaming experience. It is advised to always choose an online casino that uses reputable software or a combination of providers.
Languages
English, Italian, German, French, Spanish,
Payment Options
MasterCard, VISA, ClickAndBuy, Gold-Pay, Click2Pay, UseMyWallet, NETELLER, Ukash, eWalletXpress
Currencies
$(USD, CDN), €(EUR)
Not Available In:
'restricted to individuals of legal age who are residents of jurisdictions where the use..is not prohibited by law'
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$1,000 Bonus
Visit Website or Download Instantly
Pity the poor US player. With fewer options than much of the rest of the world, US players must suffer through a lack of games and dated software, right?
Not so fast. If WinPalace is any indication, perhaps the US should be pitying us. With a huge selection of the best RTG games, backed up by round-the-clock customer support and the highest of high-tech security and privacy controls, WinPalace should be just what the Americans need. Classic casino games.
So is it a Grand Palace, a Summer Palace, or merely a Bust…of Pallas…get it? Oh, never mind…
Gameplay 8.5/10
We'll assume for the monet that you don't know that RTG (RealTime Gaming) is arguably the best software developer to serve the US market…which could mean a few things, but in this case it's a definite compliment. The mundane tasks (downloading, installing, browsing and launching games, accounting) are so user-friendly and easy they put most software packages to shame (and we're not simply referring to online casino software, either!).
But the software really shines when it comes to the games. RTG has never been a slouch in the variety or the quality department, and years of refinement, experience, and new technology has made this a praiseworthy collection of casino classics and brand-new favorites.
Our crew has different tastes, but each found an area just for them. Our blackjack fan was blown away by the 21 games (we'd call him a Pontoon fan but most people would just picture him in a swimsuit and run away), and our resident video poker player couldn't say enough good things about the selection. Of course, we all adore the slots variety (though at least one of us missed the progressive jackpots), and each of us has an exotic favorite or intriguing new game to explore.
Promotions 8/10
The best part of WinPalace's promotions is the variety. You'd expect the Welcome Bonus, and this one is great: 200%, up to $500, and you can get it on your first TWO deposits. A 30x playthrough requirement applies, which is pretty much par for the online casino course these days. Casinos in atlanta.
However, the bonuses keep going. Slots fans? You get a 300% bonus up to $3000 (and let's face it, slots are the fastest path to clearing bonuses anyway!). Video Poker fans? 100% up to $500…which sounds like a letdown after those first two, but that's only until you realize that you can redeem the bonus TEN TIMES (sure sounds like $5,000 to me!). Blackjack fans? Same deal (100% up to $500, x10). Hmm, it looks like the three of us are sorted, then.
Customer Service 8/10
WinPalace has all of the expected help formats: FAQ (a bit more detailed and extensive than many) and email. But the '24/7 live' help goes the extra mile with multiple toll-free telephone numbers (pretty much anyone in North America of Europe has a number specifically for them, and Australia too!) as well as live chat that you can access from anywhere that you can connect to the ‘net.
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We're used to lowering our standards a bit when it comes to customer support…and by that I mean that we feel lucky when we don't get shouted at. But Winpalace is a good argument for raising our standards again, because we only ever encountered polite and helpful people. Very Good Sign!
Wrap Up
When we first heard of Winpalace, we thought it might be another one of Microsoft's harebrained schemes. But in this case, 'win' really means 'win', as in 'win big'. We like to think that the 'palace' part means that there are so many games that they could fill a very roomy royal abode.
But regardless, Winpalace is outstanding in the field of US-friendly online casinos. Craps pass line bet. We'd happily put it up against any of our other 'Top Ten' favorites, and we're willing to bet that it will do just about anything that any of the others can do, and maybe add a bit of extra class and user-friendliness along the way. We have no hesitation calling Winpalace one of our Recommended US Casinos.
Rating 4/5
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